About Ellie
Navigating the legal system for children with special educational needs (SEN) can be overwhelming, frustrating, and time-consuming. Many parents feel lost in a maze of paperwork, appeals, and bureaucratic delays—often up against a system that seems designed to make securing the right support as difficult as possible. Ellie was created to change that.
Why We Built Ellie
Ellie was born out of our own personal experiences as parents of a child with special educational needs. We have fought tirelessly to secure the right education and support for our child, and we understand all too well how exhausting, confusing, and overwhelming it can be. From challenging decisions made by local authorities to trying to navigate the complex world of EHCPs and SEND law, it often feels like an uphill battle.
Throughout this journey, we’ve encountered a system that can be isolating and draining—where legal rights meant to protect our children often feel out of reach. Despite the rights in place, many parents are left in the dark about what they’re entitled to, with schools, councils, and decision-makers failing to communicate clearly. Far too many times, we were sent in circles trying to get answers.
That’s why we created Ellie—to help families like ours navigate this maze of bureaucracy and confusion. Ellie exists to empower parents with the knowledge, support, and confidence they need to advocate for their children effectively. She’s not just a chatbot; she’s a tool built out of our frustration, struggles, and desire to make a positive change for others.
We understand how it feels to be overwhelmed by paperwork, appeals, and unanswered questions. Ellie was designed to make this journey easier. She provides clear, accessible guidance on EHCPs, SEND law, and legal rights, while also offering practical advice for everyday challenges that many parents face.
Ellie is here to make sure that no parent feels alone in this fight. We want to help you feel confident and supported, every step of the way. Through Ellie, we’re working to ensure that families get the answers they deserve and that every child has the opportunity to reach their full potential.
Ellie exists to empower parents with the knowledge and confidence they need to advocate for their children effectively.
What Ellie Does
Ellie is a free AI-powered legal assistant designed to: ✅ Simplify EHCPs, SEND law, and appeals by providing clear, accessible guidance.
✅ Help parents draft responses to schools, local authorities, and tribunals.
✅ Break down legal documents into easy-to-understand explanations.
✅ Offer practical advice on everyday challenges like sleep strategies, school transitions, and managing relationships with professionals.
✅ Provide instant support 24/7, so parents can get guidance whenever they need it.
How Ellie Works
Using Ellie is simple. Just click the chat bubble on the bottom right-hand side of the page and start asking questions. You can: 📌 Type in a specific legal issue and get clear answers.
📌 Paste text from a letter you’ve received, and Ellie will summarize and explain it.
📌 Ask for help drafting a response, and Ellie will generate a professional reply.
For more complex AI assistance, including analyzing letters, legal correspondence, and EHCP overviews, please contact us directly for personalized support and the service we offer.
Our Mission
Ellie is more than just an AI assistant—it’s a tool built from real-life struggles, designed to empower parents who refuse to give up. Our mission is to make legal information accessible, understandable, and actionable, so no parent ever has to feel helpless or unheard when fighting for their child’s rights.
You’re not alone. Ellie is here to help. 💙ext steps with confidence.