Terms and Conditions – Last Updated: 05/02/2025

Welcome to AskEllie.co.uk.. These Terms and Conditions govern your use of our website and AI-powered legal assistance chatbot, Ellie. By accessing or using our services, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using the website.


1. About AskEllie

AskEllie provides AI-generated guidance and general legal information to help parents of disabled children understand their rights and available support. Ellie is not a lawyer and does not provide legal advice.


2. Use of the Website and Chatbot

By using AskEllie, you agree that: ✅ You will use the chatbot for informational purposes only and not as a substitute for professional legal advice.
✅ You will not use the chatbot or website for any illegal, unethical, or abusive purposes.
✅ You will not input or share personal, sensitive, or confidential information that could be misused.


3. No Legal Advice or Client Relationship

⚖️ Ellie is an AI assistant and does not replace a qualified solicitor or SEND advocate.
⚖️ Using Ellie does not create a solicitor-client relationship.
⚖️ If you require case-specific legal advice, please consult a qualified professional.


4. Accuracy and Limitations of AI Responses

📌 We strive to provide accurate and helpful responses, but we do not guarantee completeness, accuracy, or reliability.
📌 AI-generated responses may not always reflect the latest legal updates.
📌 AskEllie is not responsible for any decisions made based on AI-generated guidance.


5. Privacy and Data Protection

🔐 We do not store or share your chat history or input data.
🔐 Your use of the chatbot is subject to our Privacy Policy, which outlines how we handle data.
🔐 We encourage users to avoid sharing any personal, sensitive, or confidential data when using the chatbot.


6. Third-Party Links

🔗 AskEllie may provide links to third-party resources or government websites for additional guidance.
🔗 We are not responsible for the content, accuracy, or reliability of third-party websites.


7. Limitation of Liability

⚠️ AskEllie is provided on an “as is” basis without warranties of any kind.
⚠️ We are not liable for any damages or losses resulting from the use of AI-generated responses.
⚠️ You use the chatbot at your own discretion and risk.


8. Modifications to Terms

📝 We reserve the right to update or modify these Terms and Conditions at any time.
📝 Any changes will be posted on this page with the “Last Updated” date.
📝 Your continued use of AskEllie after changes take effect constitutes acceptance of the revised Terms.


9. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us.

By using AskEllie, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. 💙