Sometimes it’s hard to know if the work you’re doing is making a difference—especially when you’re fighting day in and day out for your children in a system that feels broken. But every once in a while, something powerful happens that reminds us we’re being heard.
This week, we received a letter from Helen Hayes MP, Chair of the Education Select Committee, in response to our efforts to raise awareness of the SEND crisis and the role AskEllie is playing in supporting families.
While Helen is unable to meet due to her demanding Parliamentary schedule, she took the time to write personally, thanking us for highlighting the struggles that families of children with SEND face and recognising the work that AskEllie is doing to increase access to justice.
She also encouraged us to submit written evidence for future inquiries, following their recent investigation into the SEND crisis. This is a real opportunity to ensure parent voices—and the lived reality of families—are included in shaping policy.
Why This Matters
For families like ours, this letter is more than words on a page. It’s a sign that our voices are being taken seriously in Parliament. It’s recognition that what we are doing with AskEllie—empowering parents with legal advice, support, and clarity—is vital.
This is the same system that left us waiting years for support, battling for EHCPs, and left our children without schools or the help they needed. We built AskEllie to help other parents survive what we went through.
Now, we have the attention of decision-makers. That means change is possible.
What You Can Do
We want to take this even further—and we want your voice to be part of it:
- If you have a story to share, submit it to us via www.askellie.co.uk
- If you’re struggling with EHCP delays, school refusals, or legal jargon—use Ellie to get instant advice, anytime.
- If you’re as frustrated as we are, keep raising your voice. Join our Facebook community, share your experience, and let’s make noise together.
This letter is just one step. But it’s proof that steps are being taken. And with enough pressure, we can push this system to finally work for our children, not against them.
Thank you to everyone who’s supported us. This win is yours too.
Stay strong, and keep going.
Oliver & Rebecca www.askellie.co.uk
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